It’s a story that has captured the public’s attention, sparking outrage and concern. Akothee has been left in shock after losing over 700,000 Ksh due to a thief who managed to access her ATM card and PIN. The shocking twist in this tale is not just the theft itself, but the deafening silence of the bank involved.
The perpetrator, who had stolen Madam Boss’s ATM card, was apprehended and subsequently placed in police custody.
However, the suspect, perhaps knowing the weight of the crime, remained tight-lipped and refused to disclose how they get details to commit the crime.
It is in these circumstances that Akothee, the victim of this theft, was left shocked by the lack of communication and transparency from her bank.
The figure in question, over 700,000 Ksh, is no small sum. For any individual, such a financial loss is not just about money; it’s about security, trust, and the belief that their bank will have their back in times of crisis.
But as she recounts, it’s been a month since the theft occurred, and there has been no word from the bank. This silence speaks volumes, raising critical questions about the bank’s commitment to its customers.
Her experience exposes a big security issue and the alarming lack of customer relations within the banking sector.
It’s unbelievable that someone could withdraw over 500,000 Ksh from an ATM in just two days, and the bank failed to detect these unusual activities.
