Due to a protracted outage of its mobile app, Access Bank, a well-known banking company in Nigeria, experienced intense consumer reaction and a terrible loss of life.
Many users were unable to access their accounts, complete transactions, or even log in during the Monday morning outage.
A single father who works offshore reportedly lost his 9-year-old daughter in a medical emergency as a result of the app’s malfunction, the matter became more serious.
Social media was used by customers to vent their frustration and wrath at the bank for their bad customer service and frequent technological problems.
The episode has called into question the bank’s dependability and capacity to manage these kinds of situations skillfully.
Read Also:
Omashola's son overjoyed as he gets his Nigerian passport, father reacts
Judy Austin’s comment as Yul Edochie celebrates daughter, Danielle’s birthday sparks reactions
Wedding crashes in Benin as bride discovers groom is a father of seven (Video)
Nigerian couple arrested for reportedly selling their one-month-old baby for N1.7 million
An overworked elephant, reportedly annoyed, decided to rip its owner in half in the Thai province of...
Video of Ooni of Ife's daughter at dad's 50th birthday gets tongues wagging
Two members of KWAM 1’s band reportedly flee after stepping foot in UK
Man blocks his father on Twitter over concerns about his political view
Leave a Reply